If you're facing issues with the client portal, here are some tips:
- If you can't log in, double-check your email address and password. If you've forgotten your password, click on "Forgot Password" on the login page to reset it.
- If pages aren't loading correctly, try refreshing your browser or clearing your browser cache.
- If you're not receiving emails from us, check your spam or junk email folder.
If you continue to experience issues, please reach out to our support team via the "Support" section in your portal or by emailing us at clientservices@claimsplus.com.au.