Real stories from Australians who discovered insurance entitlements hidden inside their superannuation. Every review is from a verified Claimsplus client.
Featured Client Story
“I am writing this letter with deep appreciation and gratitude for the care, patience, and dedication you showed while helping us win my wife's case.”
Dear Vanessa, (and her supporting team)
I am writing this letter with deep appreciation and gratitude for the care, patience, and dedication you showed while helping us win my wife's case.
For so long, we felt overwhelmed, unheard, and discouraged—especially my wife, who suffers from a severe brain disability and the heavy emotional toll that has come with it. Her mental health and sense of self-worth have been deeply affected by everything she's been through.
And yet, from the very beginning, you listened to her with genuine empathy. You gave her time to speak—even when it was difficult for her to relive her experience—and you treated her with the kindness and respect she so deeply needed.
You also allowed me the space and time to gather the necessary documents without pressure, and that made all the difference. You met us where we were, and you helped lift us out of a place that for a long time felt hopeless.
I only wish we had found you sooner. We had already spent thousands with another firm that did nothing but make things worse—damaging her confidence and pushing her mental health even further into distress. But your professionalism, patience, and humanity brought light back into our lives when we needed it most.
Because of you, we now have a sense of financial stability. But even more than that, you've given my wife—and our entire family—something we didn't think we'd find again: hope.
Thank you, sincerely, for everything. We will never forget what you've done for us. You feel like family to us now Vanessa. We wish you every success in your future. Should we require anything again you will be our first call.
With heartfelt gratitude,
Edward
I chose Claimsplus Lawyers from a TikTok I saw when aimlessly scrolling just after my IP claim had been rejected for a small reason. I had no idea where to turn or what to do, so I decided to bite the bullet and trust TikTok..I'm so glad I did!!!
My first port of call was Davina, her level of understanding, empathy and commitment to assisting me with my claim was evident from the first phone call.
Happily Davina was my main point of contact throughout the process, I cannot speak highly enough of her dedication and diligence she was amazing and I'm so very grateful.
Throughout I was given regular updates and assistance in acquiring the information I needed to have a successful claim, and successful it was!!!
I was not surprised with extra costs and all correspondence with the insurance company was handled by Davina or Larissa which was a massive weight off my shoulders.
Davina and Larissa were amazing to speak with, they both helped me to, in an extremely stressful situation, stress a little less.
I cannot recommend the team at Claimsplus Lawyers highly enough, if you're after honesty, commitment, empathy, integrity, an amazing knowledge of the process and how to apply for a successful claim you won't regret it!
★★★★★
I can honestly say that the words "thank you" are not enough to fully express my gratitude to Claimsplus Lawyers, and in particular to Athelene, for her outstanding support throughout my claim process.
From the very first phone call, Athelene demonstrated exceptional knowledge, professionalism, and genuine care. She provided clear advice, guidance, and reassurance at every stage of the process, from the initial consultation through to the final successful outcome. Her honesty and direct approach gave me confidence from day one, as she clearly explained the details of my claim and the steps involved from start to finish.
If you have any questions regarding a Superannuation Cover Claim, a single phone call to Athelene will give you a clear understanding of where you stand. She is transparent and straightforward and will advise you honestly whether you have a case or not.
It is also worth noting that:
The initial consultation with Claimsplus Lawyers is free.
Their fees are only payable if the claim is successful and are deducted from the final payout.
Once again, I would like to extend my sincere thanks to Athelene and the entire team at Claimsplus Lawyers for their professionalism, integrity, and support.
Raf
★★★★★
Like anything, starting something can often be the hardest part altogether. Just like writing this review. I owe everything to the absolute wonderful and most beautiful two people "Holly and Davina" you guys have stuck by me, shown me great support, shown me my worth and helped me through some of the hardest times in my life. In a lot of instances, I have found you at the end of that phone line within some of my darkest moments. You believed in me and you always made me feel valued. I know your job isn't easy, for that I believe you are owed a commendable award. If your employer is reading this, please please remunerate these wonderful women accordingly. From where I now sit, all I can say is thank you! You are the voice for those of us who cannot, it takes strength to do what you do, please continue to do gods work. Thank you from the absolute bottom of my heart. With all my love, Caleb H xx
★★★★★
For the majority of the time I dealt with Vanessa through HSA legal ending as Claimspluss Lawyers.
I found Vanessa genuine, caring and intelligent all three things are becoming even more rare now days as there is a big differance between nice and kind.
When I could not reach Vanessa the rest of the staff over time were in general helpful and on point aswell.
A step by step proffesionalism to an end result occurred to make things as easy as possible with as minimal fuss as can be expected. So I was happy to have paid Claims Pluss for the fixed agreed amount for the job. 👍
I don't think in dealing with me Vannessa would give me five stars so that's worth a menchin.
I'm not a fan of the credit system of how people rate this or that but I can't blame Claimspluss for feeling as though they must join this, so I can't penalise for that.
I recomend Claimspluss Lawyers.
~ M.
★★★★★
I had an incredible experience with HSA Legal. I had some medical health concerns that didn't allow myself to conduct my claim personally. I was recommended the services of HSA Legal. The two ladies from HSA Legal, Davina and Vanessa were very supportive and understanding. They explained the steps that were needed to proceed with the claim and made sure that I understood them. They made sure when there were updates on my claim that I was notified. My claim was successful and I could not recommend HSA Legal more highly. The support and the friendliest that was shown to me was not just a business, it felt like a family, but shown professionalism. I would highly recommend HSA Legal to people that need their business dealings to be simple to understand and always feels supported by the company.
“You’ve given my wife—and our entire family—something we didn’t think we’d find again: hope.”
— Edward, Claimsplus client
★★★★★
My consultant is a legend. Very polite and very thorough. Explained everything in layman's terms and didn't use any law jargon. When she had information or needed more information from me, she was prompt at letting me know. Sometimes things took a little longer to get from my end, but that was due to doctors appointments being so far away, but she was very understanding and as soon as I got the information she needed... she had it. The fixed fee was the best part. The fee compared to the outcome to me was pocket change. Usually firms charge you for each and every phone call and email. But the best phone call you'll get, is when they say it has been accepted. So thanks Claimsplus, and a very special thanks to Vanessa. You've changed my life.
★★★★★
I cannot thank Athelene enough, many times I was going to give up as it was too difficult to deal with as my injury had me very depressed & life was so hard for me to function. Without Athelene's constant guidance and reassurance I would of given up. I highly recommend her and their team, they were always helpful & professional. Without their help I would not of known about my cover
in ny insurance regarding my superfund. I would still be in a rutt & feeling down and out. Thank you so much Athelene, you don't realise how much you've helped me and have changed my life. Once again Athelene you are such a legend and I will highly recommend you and your team to anyone who is in my position.
Regards
Pete.
★★★★★
I have had the pleasure of dealing with Davina, Vanessa, and the whole crew at claimsplus lawyers and I have to say that their service is absolutely outstanding. Nothing was a problem for them and Vanessa would always remind me when I had to do something as I am hopeless at writing dates into a diary and extremely bad at remembering them.I was always kept up to date with everything that was happening. I would have absolutely no hesitation in recommending Claimsplus Lawyers to anyone infact I would go so far as to say don't even bother calling anyone else. They are truly fantastic.
Very happy client
Brad Brisbane qld.
★★★★★
The level of commitment and diligence that was shown to me through out the duration of my claim has been second to none.
The claim process from my prospective was effortless with very limited action actually being required on my part other than providing authority in one form or another.
Throughout I was provided with regular updates as to the progress of my claim as well as next steps and it would be remiss of me not to give special thank you to the managing legal clerk in charge of my claim Athelene, who as well as the aforementioned actions fielded my calls and enquires with compassion and professionalism.
★★★★★
What can I say absolute excellent customer service these people actually really care about your situation and take the time out of their day to listen to what you are going through sometimes I felt like they were really my counsellors...
Very down to earth very thorough claim took a little more time but no fault of their own because superannuation was analgamating with another company highly recommend the services of this company thank you Vanessa and Davina... Sincerely very rare to have such a company a business that actually still cares what you have to say and what you're going through....💯🤔😎🖖🏼
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Hi.
I came across Claims Plus on the web after ending my claim with another law firm who charged heaps and wanted me to fill out a 30 page document which I couldn't do because of my mental condition.
Athelene is one of the nicest people I've ever met. She is like family. She kept me updated regularly and would promptly answer any questions or concerns I had. She also filled out the 30 page application form for me and at literally half the cost of the other firm.
The application was approved quicker than expected and I can't thank them enough.
Respect and Love to Athelene and Claims Plus.
★★★★★
I had spent years feeling hopeless. I was unable to work, unable to afford treatments, and I was tired of fighting what seemed to be an endless battle with no hope when it came to accessing my super or making a claim.
I dealt with Davina and she and her team are amazing. Never thought I'd have anything nice to say about lawyers, but Davina and the team really do care. They're understanding and they get results.
Thank you. Your help over the last 18 months or so has honestly saved me from losing everything. It may be easier for me to try any rebuild myself now I'm no longer drowning.
★★★★★
I had an outstanding experience with Athelene! From the initial consultation to the final resolution, Athelene and her team demonstrated exceptional professionalism and expertise. Athelene was incredibly responsive, kept me informed throughout the process, and provided clear guidance every step of the way. Her attention to detail and commitment to achieving the best outcome for me was evident. I highly recommend Claimsplus Lawyers to anyone in need of reliable and effective support when claiming a TPD through your superannuation fund.
Thanks again Athelene for everything!
Karen 😊
★★★★★
To claim plus lawyers I would like to thank you for everything you guys have done. Your help with my claim was so easy and reassuring in the steps. You outlined everything with professionalism and dedication. With updating, call's on ongoing matters and the persistence in getting the job done. I would like to say a very big thankyou to Larrissa and Davina and the team for all there help with so many questions they answered. I felt very comfortable with the team in control,would recommend Claim plus lawyers to anyone.
Thank you.
Rob S
★★★★★
I can not express my faith and trust for this team and this company. I was initially unsure to proceed however the team eased all my anxiety. They kept me informed at every stage about absolutely everything , no question was to much or to hard . Vanessa Kouhry beautiful person and very understanding ,helpful and compassionate Davina Grunter was there in the beginning also the same qualities . The entire team at Claimsplus Lawerys go above and beyond to help you through your process .
I would give them a 10 star rating .
★★★★★
Really efficient from start to finish, they handled everything. Great communication, each time I had a question, no matter how small, they got back to me. I really liked the transparency about the fees, it was all clear and all in writing. Great friendly and compassionate staff. Vanessa Khoury did an amazing job and worked really hard on my case. They were very precise about the timeframe, it was all done within the timeframe. I would definitely recommend this firm to others.
★★★★★
Hi, everyone who read this get this company.Claimplus lawyer is the best and champion company of lawyers in carrying out great work on claims,which is integrated efficient trustworthy and insightful.Athelen Pickering and her staff do the best work, I'm very satisfied with her work. I would like to thank her very much for her work helping to resolve my claim very fast I'm very appreciate it.Thank you Athelen.
★★★★★
Thank you Claimsplus Lawyers for your professionalism and understanding relating to our claim.
Having support assisting in getting relevant documentation in place to make it happen.
We would be proud to highly recommend Claimsplus team a company for postive advice action for all legal matters.
Once again thank you you have changed our lives .
Henry &Karen
★★★★★
Thank you Claimsplus Lawyers for your professionalism and understanding relating to our claim.
Having support assisting in getting relevant documentation in place to make it happen.
We would be proud to highly recommend Claimsplus team a company for postive advice action for all legal matters.
Once again thank you you have changed our lives .
Henry &Karen
“You are the voice for those of us who cannot. It takes strength to do what you do—please continue to do gods work.”
— Caleb H., Claimsplus client
★★★★★
Would highly recommend the team at Claimsplus Lawyers and Athelene in particular. She helped me through my case and was thorough and communicated well at all times. Her experience shows, especially when I thought things were looking bleak, they were able to turn it around with a positive result. Thanks again Athelene for a job well done!
★★★★★
Claimsplus Lawyers have been amazing! I cannot recommend them more highly! Shoutout to Athelene in particular 👏🏻 she has been a tremendous advocate for me on my year long journey to receive my TPD claim!
Athelene, thank you so much for all your hard work, dedication & support during this time. I couldn't have done this without you! 🥹👏🏻
★★★★★
Claims Plus Lawyers, well what can I say, a very professional outfit, always kept in the loop very polite and a positive attitude to match! I just wanted to make a special mention to the lady in which whom I dealt with directly….. Vanessa well executed, with their No Win No Fee claim it's an easy choice.
Thanks guys
★★★★★
Awesome people to deal with, made things easy to understand. Davina Grinter, thankyou for getting things moving in the right direction and a special thankyou to Athelene Pickering for keeping things going and getting the required result, you are awesome. Thankyou again for all your help!
Kindest regards
Mark Barrett
★★★★★
My correspondence with Vanessa and the whole team at Claimsplus. Has been nothing but true diligence, fighting for my claim in which we WON. I can highly recommend the Claimsplus team. Communication was excellent 100%, all the way, and the outcome was way better than expected. I truly can't thank them enough.
★★★★★
Great service, they guide you through each step with No fuss.
They were very understanding to my needs, and were happy to answer any question I had. Excellent communication as well, I was contacted each part of the stage to keep me informed of what was happening, I can't rate them highly enough.......👍
★★★★★
My name is Faataui Sila. would like to thank the Claimsplus Lawyers for their support and assist in my claim.Your services are very helpful and very appreciated and I would love to introduce your services to anyone who needs help in their journey with claims.Once again thank you very much.
★★★★★
Athelene P, from ClaimsPlus made my mountain of stress a molehill. She worked tirelessly & her support & advice was impeccable. I 100% refer anyone with a query or to use ClaimsPlus to access what is yours. They made BOTH of my successful claims possible.
Great team of professionals.
★★★★★
One of the best experiences i have ever had with such a caring legal team, not only are they professional, they go beyound the needs of there client's, would recommend them to anyone and would never use another service, thank you so much team especially anthelene thank youso much
★★★★★
I worked with the help of athelene , very direct ,quick and very helpful any any aspect where you have a question or stuck, athelene also works as a all round company employee and can see she is proud and works as a team player, thanks for all your hard work
★★★★★
Thank you so much claimsplus, The staff where so helpful friendly and went above and beyond looking for all of my entitlements thank you Davina and Staff especially Venessa who helped me out with my lack of computer skills thank you so much claimsplus
★★★★★
I recently engaged the services of Claimsplus Lawyers and can't recommend them highly enough. Davina and Vanessa were professional, empathetic and worked so very hard to help me and I am so glad I chose them to achieve the best outcome possible.
★★★★★
Claims plus lawyers were great at helping us every step of the way. Accessible and open with the whole process. Couldn't do this on our own. And yes our insurance claim was successful over both areas applied for. Thanks guys. Highly recommended.
★★★★★
The team at Claims Plus were all amazing. They know there job, are compassionate to you needs and answered every question asked. Vanessa was easy to talk to if I had a concerns and kept us up to date through every step of the way.
★★★★★
I was well looked after and highly recommended the services, well after my Cla was completed I was very happy with the outcome and finally I'm able to move forward in my life. I'm giving 5 stars rating Nd if I could I'd give more.
★★★★★
I found my experience dealing with Athelene to be very easy and stress free,,,,everything explained to me..as a veteran I have alot of veteran friends and will be passing on this firms details,,, thank you very much…..Wade Hawkins
★★★★★
Hi i would recommend Claims plus lawyers, very professional understanding and excellent service. My solicitor explains everything so you understand there's no law jargon, I recommend this firm 110%.
★★★★★
I could not be more happy with Vanessa and Davina at claimsplus. They helped me through the whole process with fantastic results. Couldn't recommend highly enough. Absolute pleasure to deal with!!!!
★★★★★
Athelene helped me with my TPD claim after a car crash injury. She was absolutely fantastic to deal with and would highly recommend getting in touch if you need to look into a TPD claim.
★★★★★
Friendly honest and helpful staff Athelene was a pleasure to work with. Claimsplus Lawyers got the results for my tpd claim highly recommend this firm for anyone looking into a claim.
★★★★★
Holly and her team went oven and above what I expected. I was kept in the loop about my case and there understanding and commitment to getting things done right was second to none
★★★★★
Talk to nice and experienced staff members had great insights on my case. Process and management was smooth and had a great outcome. I highly recommend claimplus lawyers.
★★★★★
I have had a good experience with claims plus Lawyer the way they handle my insurance reimburse and their professional communication level with me it was a great .
★★★★★
very help full explained everything to me and was patient with giving me time to do things my end again thank you so much for your help sincerely Leigh Richards.
★★★★★
Can not speak highly enough of the staff at claims plus athelene Pickering made everything easy as possible best experience 11 out of 10 thanks so much
★★★★★
Life changing! I've been bed ridden for over 10 years. Kind and caring staff helped me through the process. Must do! Thank you Athelene and team.
★★★★★
A great law firm. They were helpful , knowledgeable and professional. Would use them again for another TPD claim from a superannuation fund.
★★★★★
I would like to say a huge thanks to athelene an the team! Very friendly and helpful, I would highly recommend claimsplus lawyers.
★★★★★
Very professional and helpful service throughout the entire process. Thankyou Vanessa and team for your ongoing assistance.
★★★★★
Athelene - Thankyou for all your support and professionalism and claimsplus for assisting me with my claim.
★★★★★
If I could give 0 stars, I would. Absolutely horrific, slow and unempathetic service.
★★★★★
Great service always replaying to my questions I highly recommend claimplus lawyers
★★★★★
Athelene was very helpful and very thorough and got the job at hand done 100%.
★★★★★
Excellent helpful friendly and very easy to understand.Totally recommend
★★★★★
Professional service with excellent communication … highly recommend…
★★★★★
Claims plus Lawyers has done very good services for me. Thank you.
★★★★★
Excellent service very professional
★★★★★
Fantastic work they do
★★★★★
Excellent
★★★★★
“She worked tirelessly and her support and advice was impeccable. They made BOTH of my successful claims possible.”
