Client reviews

Professional service with excellent communication … highly recommend…

Athelene P, from ClaimsPlus made my mountain of stress a molehill. She worked tirelessly & her support & advice was impeccable. I 100% refer anyone with a query or to use ClaimsPlus to access what is yours. They made BOTH of my successful claims possible. Great team of professionals.

Talk to nice and experienced staff members had great insights on my case. Process and management was smooth and had a great outcome. I highly recommend claimplus lawyers.

Really efficient from start to finish, they handled everything. Great communication, each time I had a question, no matter how small, they got back to me. I really liked the transparency about the fees, it was all clear and all in writing. Great friendly and compassionate staff. Vanessa Khoury did an amazing job and worked really hard on my case. They were very precise about the timeframe, it was all done within the timeframe. I would definitely recommend this firm to others.

My consultant is a legend. Very polite and very thorough. Explained everything in layman's terms and didn't use any law jargon. When she had information or needed more information from me, she was prompt at letting me know. Sometimes things took a little longer to get from my end, but that was due to doctors appointments being so far away, but she was very understanding and as soon as I got the information she needed... she had it. The fixed fee was the best part. The fee compared to the outcome to me was pocket change. Usually firms charge you for each and every phone call and email. But the best phone call you'll get, is when they say it has been accepted. So thanks Claimsplus, and a very special thanks to Vanessa. You've changed my life.

Thank you Claimsplus Lawyers for your professionalism and understanding relating to our claim. Having support assisting in getting relevant documentation in place to make it happen. We would be proud to highly recommend Claimsplus team a company for positive advice action for all legal matters. Once again thank you you have changed our lives . Henry &Karen

Awesome people to deal with, made things easy to understand. Davina Grinter, thankyou for getting things moving in the right direction and a special thankyou to Athelene Pickering for keeping things going and getting the required result, you are awesome. Thankyou again for all your help! Kindest regards Mark Barrett

Fantastic work they do

I was well looked after and highly recommended the services, well after my Cla was completed I was very happy with the outcome and finally I’m able to move forward in my life. I’m giving 5 stars rating Nd if I could I’d give more.

Excellent

Davina recently helped me make a successful TPD claim. The process was lengthy and I found it confusing and stressful, especially given my personal circumstances. Davina however was consistently helpful in providing professional assistance, patiently explaining every step (repeating it all when necessary) and giving regular updates. She did all this with empathy and compassion, an unexpected bonus, which I really appreciated, given my headspace. As the process was nearing its conclusion, Larissa appeared like an angel and arranged for the final details to be processed quickly. I was very appreciative of this, especially as the company we were dealing with was literally a week away from entering a 7-week "limited service period" - I'd imagine this would have been particularly challenging for her. I highly recommend the services of both Davina and Larissa.

I found my experience dealing with Athelene to be very easy and stress free,,,,everything explained to me..as a veteran I have alot of veteran friends and will be passing on this firms details,,, thank you very much…..

I cannot thank Athelene enough, many times I was going to give up as it was too difficult to deal with as my injury had me very depressed & life was so hard for me to function. Without Athelene's constant guidance and reassurance I would of given up. I highly recommend her and their team, they were always helpful & professional. Without their help I would not of known about my cover in ny insurance regarding my superfund. I would still be in a rutt & feeling down and out. Thank you so much Athelene, you don't realise how much you've helped me and have changed my life. Once again Athelene you are such a legend and I will highly recommend you and your team to anyone who is in my position. Regards Pete.

I chose Claimsplus Lawyers from a TikTok I saw when aimlessly scrolling just after my IP claim had been rejected for a small reason. I had no idea where to turn or what to do, so I decided to bite the bullet and trust TikTok..I’m so glad I did!!! My first port of call was Davina, her level of understanding, empathy and commitment to assisting me with my claim was evident from the first phone call. Happily Davina was my main point of contact throughout the process, I cannot speak highly enough of her dedication and diligence she was amazing and I’m so very grateful. Throughout I was given regular updates and assistance in acquiring the information I needed to have a successful claim, and successful it was!!! I was not surprised with extra costs and all correspondence with the insurance company was handled by Davina or Larissa which was a massive weight off my shoulders. Davina and Larissa were amazing to speak with, they both helped me to, in an extremely stressful situation, stress a little less. I cannot recommend the team at Claimsplus Lawyers highly enough, if you’re after honesty, commitment, empathy, integrity, an amazing knowledge of the process and how to apply for a successful claim you won’t regret it!

For the majority of the time I dealt with Vanessa through HSA legal ending as Claimsplus Lawyers. I found Vanessa genuine, caring and intelligent all three things are becoming even more rare now days as there is a big difference between nice and kind. When I could not reach Vanessa the rest of the staff over time were in general helpful and on point aswell. A step by step proffesionalism to an end result occurred to make things as easy as possible with as minimal fuss as can be expected. So I was happy to have paid Claims Pluss for the fixed agreed amount for the job. 👍 I don't think in dealing with me Vannessa would give me five stars so that's worth a menchin. I'm not a fan of the credit system of how people rate this or that but I can't blame Claimsplus for feeling as though they must join this, so I can't penalise for that. I recommend Claimsplus Lawyers.

The level of commitment and diligence that was shown to me through out the duration of my claim has been second to none. The claim process from my prospective was effortless with very limited action actually being required on my part other than providing authority in one form or another. Throughout I was provided with regular updates as to the progress of my claim as well as next steps and it would be remiss of me not to give special thank you to the managing legal clerk in charge of my claim Athelene, who as well as the aforementioned actions fielded my calls and enquires with compassion and professionalism.

I recently engaged the services of Claimsplus Lawyers and can't recommend them highly enough. Davina and Vanessa were professional, empathetic and worked so very hard to help me and I am so glad I chose them to achieve the best outcome possible.

Life changing! I’ve been bed ridden for over 10 years. Kind and caring staff helped me through the process. Must do! Thank you Athelene and team.

To claim plus lawyers I would like to thank you for everything you guys have done. Your help with my claim was so easy and reassuring in the steps. You outlined everything with professionalism and dedication. With updating, call's on ongoing matters and the persistence in getting the job done. I would like to say a very big thankyou to Larrissa and Davina and the team for all there help with so many questions they answered. I felt very comfortable with the team in control,would recommend Claim plus lawyers to anyone. Thank you. Rob S

I have had the pleasure of dealing with Davina, Vanessa, and the whole crew at claimsplus lawyers and I have to say that their service is absolutely outstanding. Nothing was a problem for them and Vanessa would always remind me when I had to do something as I am hopeless at writing dates into a diary and extremely bad at remembering them.I was always kept up to date with everything that was happening. I would have absolutely no hesitation in recommending Claimsplus Lawyers to anyone infact I would go so far as to say don't even bother calling anyone else. They are truly fantastic. Very happy client Brad Brisbane qld.

Athelene helped me with my TPD claim after a car crash injury. She was absolutely fantastic to deal with and would highly recommend getting in touch if you need to look into a TPD claim.

I had an incredible experience with HSA Legal. I had some medical health concerns that didn’t allow myself to conduct my claim personally. I was recommended the services of HSA Legal. The two ladies from HSA Legal, Davina and Vanessa were very supportive and understanding. They explained the steps that were needed to proceed with the claim and made sure that I understood them. They made sure when there were updates on my claim that I was notified. My claim was successful and I could not recommend HSA Legal more highly. The support and the friendliest that was shown to me was not just a business, it felt like a family, but shown professionalism. I would highly recommend HSA Legal to people that need their business dealings to be simple to understand and always feels supported by the company.

Very help full explained everything to me and was patient with giving me time to do things my end again thank you so much for your help sincerely Leigh Richards.

I had spent years feeling hopeless. I was unable to work, unable to afford treatments, and I was tired of fighting what seemed to be an endless battle with no hope when it came to accessing my super or making a claim. I dealt with Davina and she and her team are amazing. Never thought I’d have anything nice to say about lawyers, but Davina and the team really do care. They’re understanding and they get results. Thank you. Your help over the last 18 months or so has honestly saved me from losing everything. It may be easier for me to try any rebuild myself now I’m no longer drowning. Highly recommended

I cannot speak more highly for HSA Legal and recommend to anyone who requires assistance with Super Claims.

Would like to say Thankyou for the work your office put into this for me. Most of all thankyou for your patience when I dragged the chain. This allows me to get out of a bad domestic violence situation also.