What is lost super?
If you’ve ever changed your name, address or job, it’s possible that you may have lost track of some of your super.
Your superannuation fund will consider you a ‘lost member’ and hold your money until they find you. If they cannot find you, some types of lost super will be transferred to the Australian Taxation Office (ATO).
In certain circumstances, funds are required by law to transfer money to the Australian Taxation Office (ATO) as ‘unclaimed super’.
If the ATO is holding super for you, you’ll be able to transfer the money to an active super account or, if you meet the criteria, withdraw the balance.
How can a super search help with my claim?
You may have been a member of more than one super fund at the date you first ceased work due to your injury or illness and you may be entitled to make multiple claims.
If you ceased work on or before 1 July 2019, we highly recommend completing an ATO super search to find all your super entitlements. The Federal Government “Protecting your super package” legislation came into effect on 1 July 2019. This legislation required trustees to stop providing insurance under a product to any member who hadn’t opted in and whose product was inactive for a continuous period of 16 months or more.
Completing a super search can help identify funds you may not be aware of that may have insurance cover, it’s free and you never know what you may find.
How to search for your lost super
- myGov – Find out in less than 5 minutes and expedite your free claim appraisal
- Claimsplus ATO search – We’ll request ATO search for your lost super as of the date you first ceased work. The ATO typically takes 7 days to return your super search report.
myGov Super search
The quickest and easiest way to find your super funds is through the myGov website.
What you will need
A myGov account linked to the ATO.
How long will it take
If your myGov account is linked to the ATO it should take no longer than 5 minutes to find your lost super
How to check
Click the myGov super search button below
- Login or create a myGov account.
- Link it to the ATO (if not already linked)
- Click on “Super”, then “information” and select “total superannuation balance” from the drop-down
- Click on “Printer-friendly version” at the bottom of the page
- Click “Print” at the top of the page and save as a PDF
- Click on “Upload your myGov super report” below and follow the instructions.
When we receive your myGov super search report we’ll review the report and let you know the next steps.
