Publishing Principles of Claimsplus Lawyers

At Claimsplus Lawyers, we are committed to maintaining the highest standards of accuracy, integrity, and transparency in our editorial content. Our mission is to empower individuals with the knowledge they need to navigate complex superannuation and insurance claims confidently.

What We Write About

We focus on delivering insightful, actionable content related to:

  • Superannuation Insurance Claims: Guidance on Total Permanent Disability (TPD), Income Protection (IP), Trauma, and Terminal Illness claims.
  • Claim Processes: Step-by-step guides to help clients understand their claim journeys.
  • Lost Superannuation: Advice on locating and consolidating lost super accounts.
  • Legal Insights: Updates on policy changes, legal obligations, and rights under Australian superannuation law.

Who We Write For

Our content is tailored to:

  • Individuals Facing Hardships: Those who have suffered illnesses, injuries, or disabilities and seek financial security.
  • Families of Deceased Members: Beneficiaries navigating death benefit claims.
  • General Public: Australians looking to understand their superannuation entitlements.

Why We Write

Our goal is to demystify the often overwhelming world of superannuation claims, enabling our audience to make informed decisions. By providing clear, accurate, and empathetic information, we aim to guide individuals toward financial relief and security.

Ownership and Funding Information

Claimsplus Lawyers operates as a privately-owned legal firm. We are funded solely through client fees, which are structured transparently under our “Pay on Success” model. This ensures our interests align with those of our clients, fostering trust and accountability.

Actionable Feedback Policy

We value feedback from our clients and readers to continually improve our content and services.

  • How We Collect Feedback: Through contact forms, surveys, and direct communication.
  • How We Respond: All feedback is reviewed by our client relations team and addressed promptly.
  • Transparency Commitment: Suggestions that enhance our services or content are implemented and acknowledged.

Corrections Policy

We take accuracy seriously and strive to provide correct, up-to-date information.

  • Reporting Errors: If inaccuracies are identified, they can be reported via email or our website.
  • Correction Procedure: Errors are reviewed by our editorial team, and verified inaccuracies are corrected within 48 hours. A correction notice is added to the content where applicable.

Ethics Policy

We adhere to the highest ethical standards, ensuring our practices align with our core values:

  • Client-Centric Approach: Prioritising the best outcomes for our clients.
  • Integrity: Maintaining honesty and transparency in all interactions.
  • Confidentiality: Protecting client data and information at every stage of the claims process.

Diversity Policy

At Claimsplus Lawyers, diversity and inclusivity are central to our culture:

  • Editorial Content: Our content reflects diverse perspectives and aims to address the needs of all Australians, irrespective of background or circumstances.
  • Hiring Practices: We actively recruit individuals from diverse cultural, educational, and professional backgrounds to enrich our expertise and perspectives.

Diversity Staffing Report

We are committed to fostering an inclusive workplace:

  • Hiring Goals: Achieving representation across age, gender, ethnicity, and abilities.
  • Accountability: Annual reviews assess our progress toward maintaining a diverse and supportive environment.